Dear Guest

Please note that all prices are indicative. Your appointment is considered confirmed only once we have sent you a confirmation by email, phone or another form of communication.

If you need to cancel your appointment, please notify us by email or phone.

If you are unable to attend your appointment for any reason, please let us know as soon as possible. As rescheduling requires time, cancellations or appointment changes can be made free of charge up to 48 hours before your scheduled appointment, by email or phone, taking our business hours into account.
CONSULTATION

If you are visiting us for the first time and would like a service involving a hair color change, you must book a consultation appointment first.

The consultation is free of charge but requires a deposit. The deposit will be deducted from the price of the service agreed upon during the consultation.

DEPOSIT

A deposit is required when booking an appointment. You have 24 hours to pay the deposit.

The deposit will be deducted from the final price of your service at the time of payment. The deposit is refundable if you cancel or reschedule your appointment at least 2 business days in advance.

LATE ARRIVALS

Our appointments are scheduled according to the time required for each service, so we can accommodate a maximum delay of 10 minutes

If you arrive more than 10 minutes late, the stylist will determine which parts of the originally agreed service can still be completed, depending on their availability and flexibility. However, the full price of the originally booked service remains payable.

PRIVACY

Your personal data will be treated confidentially and will not be shared with third parties.

Thank you for your understanding. We look forward to welcoming you to our salon!